Refund and Returns Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not, please review our refund and return policy below.

1. Eligibility for Returns

• Items can be returned within 30 days of the purchase date.
• To be eligible for a return, items must be unused, in their original packaging, and with all tags attached.

2. Non-Returnable Items

• Gift cards
• Sale items
• Items marked as final sale

3. How to Initiate a Return

• Email our customer service at info@nisuncosmetic.net with your order number and reason for the return.
• We will provide you with a return authorization number and instructions for returning the item.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

5. Refund Process

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. Exchanges

• If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of receiving the item for a replacement or refund.

8. Customer Support

• If you have any questions or concerns regarding your order or our refund and returns policy, please contact us at info@nisuncosmetic.net.

Thank you for choosing us for your fashion accessory needs!

ADDRESS: 4153 Thompson Creek Rd, Selma, OR 97538, US

HOTLINE: 510-372-4494

EMAIL: info@nisuncosmetic.net