Return & Refund Policy – Nisun Cosmetic

At Nisun Cosmetic, we value your trust and strive to provide the best organic baby food for your little one. If you are not completely satisfied with your purchase, our Return & Refund Policy ensures a smooth and hassle-free process.

1. Eligibility for Returns & Refunds

We accept returns and refunds under the following conditions:
✅ The item must be unused, unopened, and in its original packaging.
✅ The return request must be made within 14 days of purchase.
✅ Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

For safety and hygiene reasons, we do not accept returns on:
❌ Opened or used baby food products.
❌ Items not purchased directly from nisuncosmetic.net.
❌ Products past their expiration date.

3. Refund Process

🔹 To request a refund, contact us at info@nisuncosmetic.net with your order details and reason for return.
🔹 Once approved, return the product to our warehouse at:
📍 Street: 1517 Edwards Ave, Elmwood, LA 70123, USA
🔹 After receiving and inspecting the returned item, we will process the refund within 7–10 business days. Refunds are issued to the original payment method.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please email info@nisuncosmetic.net within 48 hours of delivery with photos and order details. We will arrange a replacement or refund at no additional cost.

5. Order Cancellations

You may cancel your order within 24 hours of purchase for a full refund. Once an order is processed or shipped, cancellations are no longer possible.

6. Contact Us

For any questions or concerns about our Return & Refund Policy, feel free to reach out:
📞 Phone: (812) 342-9232
📧 Email: info@nisuncosmetic.net

At Nisun Cosmetic, we are committed to providing safe, organic baby food with a customer-first approach. Shop with confidence knowing that we stand by the quality of our products!